In our company’s product information website, if customers have questions about the use of products, network service personnel will immediately answer them to improve customers'after-sales satisfaction.
Customers can directly communicate with professional technicians through the telephone of the service department.Telephone response time: after the service department receives the customer’s call, a specially assigned person shall be responsible for connecting and making records. General problems shall be fed back within one hour and solved within eight hours. In case of complex problems, solutions will be given within three working days and solved in time.